Adding, changing and removing payment methods

Your payment methods are the ways you tell buyers you are willing to be paid for a listing you are selling. You keep the list on your profile, and it feeds the sell form.

There are three: Silky Road Wallet, PayPal, and Bitcoin (BTCPay). Cards and bank accounts are not supported.

Adding a method

1. Open your payment methods from your profile or the sell form.
2. Choose the type and enter its details.
3. Optionally give it a display name. If you leave that blank, the method's standard label is used.

A Bitcoin address is checked when you add it. If it fails you will see Invalid Bitcoin address — copy the address again from your wallet rather than retyping it, as a single wrong character will fail the check.

If you choose a type that is not one of the three, you will see Invalid payment method type.

Changing a method

You can change a method's details and its display name. You cannot change its type — to move from PayPal to Bitcoin, add a new method and remove the old one.

Two things worth knowing:

• When you edit, fill in both the details and the display name before saving. Saving with one left blank can clear the other.
• The Bitcoin address check runs when a method is added, not when it is edited. If you are replacing a Bitcoin address, add it as a new method and remove the old one, so the new address is checked.

Setting your default

Your default method appears first in your list and is pre-selected for you. Only one method can be the default.

A method you have just added is never made the default automatically, and your first method is not made default for you either — you have to set it explicitly.

If your default disappears, the usual cause is that you set it from a stale list, or that you removed the method that held it. Reload your payment methods so you are working from current entries, then set the default again.

Removing a method

Removing a method takes it off your list, so buyers no longer see it as something you accept.

• Removing your default leaves you with no default at all. Nothing is promoted in its place, so set a new one.
• If you add the same address again later, it is saved as a new entry rather than restoring the old one.
• Removing a method takes it out of your list. If you want your details erased from our records entirely, that is a separate request — contact support and ask for erasure.

Nothing checks whether a method is advertised on a live listing before you remove it, so if you are actively selling, check your listings afterwards.