Account & Platform

Closing your account means you no longer wish to use Silky Road services. Please note that this action does not remove any obligations for the payment of outstanding fees or the transfer of assets if you are involved in a transaction. Account closure cannot be used to avoid completing a sale, evade prior account sanctions, [...]

To update your email address on Silky Road, navigate to Account Settings and select Contact Details. From there, you can modify your email address in the designated field. If you encounter any issues, such as not receiving a confirmation email or if your preferred email is already linked to an existing account, please contact our [...]

Turn on two-factor authentication and follow these steps to keep your Silky Road account secure.

How Silky Road notifies you about activity, and how to manage your in-app and email preferences.

Your Public Profile on SilkyRoad.net is an important part of your presence in the marketplace. Whether you're a buyer or a seller, your profile provides valuable information to other users, helping establish trust, credibility, and transparency. This guide explains what appears on your profile and how to make the most of it. Key Sections of [...]

Silky Road’s asset valuation tool uses artificial intelligence (AI) to estimate the value of online businesses or digital assets listed on the marketplace, such as websites, apps, or e-commerce stores. This feature helps buyers and sellers assess asset worth to make informed decisions, but valuations are estimates only, and Silky Road takes no responsibility for [...]

For $59/month, Silky Road Premium Buyers gives you a competitive advantage with early access to classified (fixed price) listings, in-depth data insights, and exclusive Premium Buyer services, tailored to help you make faster, smarter, and more confident acquisition decisions. What’s Included in Silky Road Premium? FAQs

Silky Road’s domain appraisal tool uses artificial intelligence (AI) to estimate the value of domain names listed on the marketplace. This feature helps buyers and sellers assess the worth of domains to make informed decisions, but valuations are estimates only, and Silky Road takes no responsibility for their accuracy or any outcomes from relying on [...]

Silky Road is available in English and Spanish. Here is how to switch.

The Silky Road Watch List feature lets you track listings of interest without needing to constantly refresh the page. When you add a listing to your Watch List, you’ll receive email or SMS notifications for updates like: Benefits of Using the Watch List Frequently Asked Questions How do I add a listing to my Watch [...]

Silky Road’s social media valuation tool uses artificial intelligence (AI) to estimate the value of social media accounts or businesses with a strong social media presence listed on the marketplace. This feature provides insights to help buyers and sellers make informed decisions, but valuations are estimates only, and Silky Road takes no responsibility for their [...]

Silky Road’s badges and verifications system promotes trust and credibility in our marketplace. These features highlight verified users and reward active participation, helping buyers and sellers connect confidently. Available Badges Verification Process Frequently Asked Questions What badges are available on Silky Road?Currently, the Premium Buyer Badge, Verified User Badge, and Top Seller Badge are offered, [...]

All prices on Silky Road are set in USD, but the multi-currency feature allows users to view listings in their preferred currency for reference, enhancing accessibility for global buyers and sellers. How It Works Benefits Frequently Asked Questions Which currencies are supported for reference?Silky Road supports viewing reference prices in major currencies like EUR, GBP, [...]

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Welcome to the dynamic world of Silky Road, an online marketplace dedicated to facilitating the secure and efficient buying and selling of digital assets and businesses. Whether you're a seasoned entrepreneur venturing into uncharted territory or a curious newcomer, understanding the intricacies of Silky Road's platform is crucial for a successful journey. This comprehensive guide [...]

Transferring Your Website: A Comprehensive Guide for Sellers and Buyers Moving a website from one owner to another can seem daunting, but with the right approach, it can be a smooth and successful process. This guide delves into the essential steps involved in transferring a website, empowering both sellers and buyers to navigate the transition [...]

Congratulations on finalizing the sale of your e-commerce business! This guide serves as a roadmap for both sellers and buyers, outlining the essential assets that need to be transferred to ensure a smooth and successful handover. Domain Name and DNS Transfer: Website Content and E-Commerce Platform Transfer: Supplier Contacts and Stock/Inventory Transition: Ad Account Transfer [...]

How refunds work on Silky Road: listing package fees are non-refundable, transaction refunds are arranged between buyer and seller, and escrow deals can go to dispute resolution.

Users on Silky Road must adhere to several important guidelines and policies: Follow Silky Road's dispute process or contact their 24/7 support team at [email protected] if a sale is unsuccessful. Listings on Silky Road: Listings violating guidelines may be corrected, suspended, canceled, or removed by Silky Road without refund. Auctions on Silky Road: Classifieds on [...]

SummaryAutomated bidding up to your specified maximum amount DetailsSilky Road employs proxy bidding within our auction listings. When you place a bid in an auction, you authorize Silky Road to bid on your behalf up to the maximum amount you've entered in your bid. After placing your bid, Silky Road's system automatically places bids in [...]

Congratulations on finding a potential buyer or seller on Silky Road! While the platform connects buyers and sellers, it's crucial to understand that Silky Road isn't involved in the actual transfer of assets and inclusions within a sale. The responsibility for a smooth and successful transfer falls squarely on your shoulders – both as a [...]

Disputes can arise during or after the transaction process of buying an online business, and handling them effectively is crucial to protecting your investment and ensuring a smooth transition. This article outlines the steps to take if you encounter a dispute, providing guidance on how to resolve conflicts amicably and legally. Common Causes of Disputes [...]

Congratulations on selling your iOS/iPadOS or Android app on Silky Road! Now it's time to ensure a smooth transition of ownership to the new buyer. This guide delves into the essential steps involved in transferring app ownership on both major platforms, empowering you to finalize the sale and hand over the reins with confidence. The [...]

Summary Content sites typically involve several assets that need to be transferred after a sale is completed and funds are secured within escrow. Hosting Provider In most cases, sellers retain their own hosting provider account, while the website and domain associated with it need to be transferred. If the buyer assumes the entire hosting account, [...]