Users on Silky Road must adhere to several important guidelines and policies: Follow Silky Road's dispute process or contact their 24/7 support team at [email protected] if a sale is unsuccessful. Listings on Silky Road: Listings violating guidelines may be corrected, suspended, canceled, or removed by Silky Road without refund. Auctions on Silky Road: Classifieds on [...]
Operate multiple accounts only if one is for personal use and one for business use. User accounts are non-transferable.
Private offers outside of Silky Road are strictly prohibited.
While discouraged, transactions initiated via private messages on Silky Road must be completed on the platform.
External links should only be included if directly relevant to the property for sale and must not contain explicit, obscene, or self-promotional content.
Avoid sharing personal contact details in listings or discussions to maintain a record on Silky Road.
Users are responsible for monitoring listings they are interested in as Silky Road cannot guarantee delivery of notifications.
Report any concerns about user behavior to Silky Road’s Customer Success team at [email protected].
Follow Silky Road’s dispute process or contact their 24/7 support team at [email protected] if a sale is unsuccessful.
A “listing” is a unique instance of an auction or sale on Silky Road with a computer-generated number (e.g., silkyroad.net/1234567).
By listing an item, sellers grant Silky Road a permanent, irrevocable license to store and display listing details.
Sellers must have the legal right and intention to sell the listed item. Any necessary licenses or requirements must be disclosed.
Full details of the item for sale must be provided, and sellers must not intentionally withhold information.
Revenue or traffic claims in listings must be substantiated with evidence. Potential revenue or traffic should be clearly marked and supported by detailed calculations.
Items listed on Silky Road cannot be offered simultaneously on other platforms to avoid multiple potential buyers and payments.
Businesses must be fully transferred to buyers; listings should serve as lead generation for hosting services.
Domain names listed must be transferable to another registrar unless otherwise stated clearly in the listing.
Subdomains (e.g., webstore.example.com) cannot be sold on Silky Road.
Listings violating guidelines may be corrected, suspended, canceled, or removed by Silky Road without refund.
All auctions must have a reserve price set, equal to or higher than the minimum bid.
Auction listings with starting bids equal to the reserve price display as “No Reserve.”
Sellers may make the reserve price public using the “Request Reserve” feature.
Once set, the reserve price cannot be increased after it has been met but can be lowered if not yet met.
The auction concludes when all bids in the last 72 hours are accepted or rejected.
If the reserve price is not met, all accepted offers expire, and the listing enters post-auction negotiation.
Classified listings may or may not have a minimum offer price set.
The minimum offer price may be displayed to users when they make an offer below it.
A classified listing is won when the seller accepts an offer.
Users should exercise due diligence when participating in transactions.
Bid and offer amounts are anonymous to all but the seller.
Placing a bid or offer signifies agreement to potentially becoming the winning bidder.
Shill bidding, where sellers bid on their own listings, directly or indirectly, is strictly prohibited.
Bids or offers without a seller response within 72 hours are automatically rejected.
Accepted bids or offers are binding; rejected bids cannot be reconsidered, and accepted bids cannot be retracted.
Contact Silky Road’s 24/7 support team at [email protected] if a bid was placed in error.
Offers below the minimum offer price are automatically rejected by the system.
Offers may be retracted before acceptance by the seller.
Refunds for listing fees are provided at Silky Road’s discretion.
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