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Frequently asked questions

Quick answers to the things people ask most.

What is Silky Road?

Silky Road is a marketplace for digital assets — websites, domain names and mobile apps. Buyers acquire ready-made online businesses instead of building from scratch, and sellers reach people actively looking for what they have built. Escrow holds the funds until both sides have met their side of the deal.

What can I buy or sell?

Websites with existing traffic and revenue, domain names, and mobile apps with an established user base. Some listings also cover software licences, social accounts and course material.

Each asset is listed separately so it can be priced, described and found on its own terms.

How do I list an asset?
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Open your dashboard and choose Sell. Describe the asset, add screenshots or analytics, and pick how you want to sell: an auction if you want buyers to compete and set the price, or a classified listing at a fixed price you already have in mind.

How do I make my listing stand out?

Lead with evidence. Real screenshots, traffic or revenue figures, and a description written for the buyer you actually want — an entrepreneur looking for turnkey revenue cares about different things than a developer looking for a codebase.

Include the terms buyers search for so your listing surfaces at all.

How do I contact a buyer or seller?

Use the Contact seller or Message buyer button on the listing. Keep the conversation on Silky Road — never move to private email or phone.

On-platform messages are recorded, which is what lets support help you if a deal goes wrong.

How do I know a buyer or seller is genuine?

Check their reviews and rating from past deals, and look for a verification badge — that means we have confirmed their identity. Then judge the listing itself: vague descriptions and missing numbers are a warning sign.

Ask questions before you commit; how someone answers tells you a lot.

Why should I verify my account?

A verification badge tells the other party you are who you say you are, which means faster deals and, for sellers, often better prices. Verified accounts also get access to features unverified ones do not.

Something went wrong with my transaction. What now?

Contact support first — include the listing, the other party and what happened, and most issues are resolved there. If it cannot be settled that way, open a formal dispute and we will review the evidence from both sides and decide.

Because messages stay on-platform, there is a record to review.

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Account & Platform

Your profile and security settings, notification preferences, and platform tools like valuations, badges and the watch list.

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Buying

Finding and valuing a business, negotiating a price, and how bids, offers and Buy It Now listings work.

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Deals & Trust

Transferring assets safely, using escrow, verifying who you are dealing with, and the policies behind every deal.

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Messaging & Notifications

Talking to buyers and sellers on Silky Road, sharing files, notifications, blocking and reporting.

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Payments & Wallet

Paying for a deal, the methods you can use, invoices, currency, and what your Silky Road balance is for.

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Selling

Creating a listing, what financials to include, how listings get ranked and marketed, and what happens after a sale.

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Guide to Managing Your Account Settings

In this guide, we cover various aspects of managing your account settings, including: Details To update your account settings, click on your profile picture and select "Account Settings." Within the General Account Settings, you can manage the following: Verification Verification is essential for performing certain actions and helps build confidence and trust within the marketplace. [...]

How to contact support

Reach us by email or through the customer portal.

How does Buy It Now work?

Sellers on SilkyRoad.net have the option to add a Buy It Now (BIN) price to their auction listing. This allows buyers to instantly purchase the asset at a fixed price—typically higher than the reserve price—eliminating the need to participate in the bidding process and avoiding any uncertainty. How Buy It Now Works Payment Process Seller [...]

Businesses not able to be listed for sale on Silky Road

Guidance on Silky Road's Listing Policies Why a Listing Might Not Go Live or Be Taken Down on Silky Road Silky Road’s Verification Process for Business OwnersDuring our vetting processes at Silky Road, we may remove your listing from the platform if it breaches our policies related to businesses that are not eligible to list [...]

Identity Verification Process

Summary All users need to complete identity verification before making or accepting a payment on Silky Road. This article provides guidelines to help you complete the identity verification process. How to Get Your ID Verified Verification Process ID Verification Process There are three steps to the ID verification process: Review and Completion Buyers and sellers [...]

How Silky Road works

Welcome to the dynamic world of Silky Road, an online marketplace dedicated to facilitating the secure and efficient buying and selling of digital assets and businesses. Whether you're a seasoned entrepreneur venturing into uncharted territory or a curious newcomer, understanding the intricacies of Silky Road's platform is crucial for a successful journey. This comprehensive guide [...]

Asset Valuation on Silky Road

Silky Road’s asset valuation tool uses artificial intelligence (AI) to estimate the value of online businesses or digital assets listed on the marketplace, such as websites, apps, or e-commerce stores. This feature helps buyers and sellers assess asset worth to make informed decisions, but valuations are estimates only, and Silky Road takes no responsibility for [...]

Currency settings and how prices are converted

Prices on Silky Road are in US dollars. Here is what the currency selector actually does, and what you will really be charged.

Domain Appraisal on Silky Road

Silky Road’s domain appraisal tool uses artificial intelligence (AI) to estimate the value of domain names listed on the marketplace. This feature helps buyers and sellers assess the worth of domains to make informed decisions, but valuations are estimates only, and Silky Road takes no responsibility for their accuracy or any outcomes from relying on [...]

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